Privacy Policy

1. Introduction

Qavorentila, a company located at 58 Rue de la Forêt, 26000 Valence, France, places paramount importance on protecting your personal data. This privacy policy aims to inform you transparently about our practices for collecting, using, storing, and protecting your personal information when you use our website or services.

We are committed to complying with the General Data Protection Regulation (GDPR) and applicable French legislation concerning privacy and personal data protection.

2. Data Controller

The controller of personal data collected on this site is:

• Company name: Qavorentila
• Address: 58 Rue de la Forêt, 26000 Valence, France
• Phone: +33 4 75 86 20 18
• Email: contact@qavorentila.com

3. Data Collected

As part of using our website and services, we may collect the following categories of personal data:

3.1 Identification Data

• First and last name
• Email address
• Phone number
• Company name

3.2 Navigation Data

• IP address
• Browser type and version
• Operating system
• Pages visited and visit duration
• Approximate geolocation data

3.3 Communication Data

• Content of messages sent via our contact forms
• History of exchanges with our customer service

4. Processing Purposes

Your personal data is collected and processed for the following purposes:

• Contact request management: Process and respond to your information or quote requests
• Service provision: Ensure the delivery of our collaborative economy consulting services
• Commercial communication: Inform you of our news, services, and offers (with your prior consent)
• Service improvement: Analyze site usage to improve performance and usability
• Legal obligations: Comply with our legal and regulatory obligations
• Security: Prevent fraud and ensure website security

5. Legal Basis for Processing

The processing of your personal data is based on the following legal grounds:

• Consent: For sending marketing communications and using certain cookies
• Contract execution: For providing our professional services
• Legitimate interest: For improving our services and site security
• Legal obligation: For compliance with our legal and regulatory obligations

6. Retention Period

We retain your personal data only for the duration necessary for the purposes for which it was collected:

• Contact data: 3 years from last contact
• Contractual data: Duration of business relationship plus legal limitation periods
• Navigation data: 13 months maximum
• Accounting data: 10 years in accordance with legal obligations

7. Data Recipients

Your personal data may be transmitted to the following categories of recipients:

• Authorized Qavorentila personnel
• Technical service providers (hosting, website maintenance)
• Administrative or judicial authorities in case of legal obligation

We ensure that all recipients of your data comply with confidentiality and security obligations equivalent to ours.

8. Data Transfer Outside EU

Your personal data is hosted and processed within the European Union. Should a data transfer outside the EU be necessary, we would ensure that appropriate safeguards are in place in accordance with GDPR.

9. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, modification, disclosure, or destruction:

• Encryption of sensitive data (HTTPS protocol)
• Strict access control to personal data
• Regular and secure backups
• Training of our staff in security best practices
• Periodic security audits

10. Your Rights

In accordance with GDPR and French Data Protection Act, you have the following rights regarding your personal data:

10.1 Right of Access

You have the right to obtain confirmation that your data is being processed and to access that data.

10.2 Right to Rectification

You can request correction of inaccurate or incomplete data concerning you.

10.3 Right to Erasure

You can request deletion of your data under certain conditions.

10.4 Right to Restriction of Processing

You can request restriction of processing of your data in certain situations.

10.5 Right to Data Portability

You have the right to receive your data in a structured and commonly used format.

10.6 Right to Object

You can object to processing of your data for reasons relating to your particular situation.

10.7 Right to Withdraw Consent

When processing is based on your consent, you can withdraw it at any time.

10.8 Exercising Your Rights

To exercise your rights, you can contact us:

• By email: contact@qavorentila.com
• By mail: Qavorentila, 58 Rue de la Forêt, 26000 Valence, France
• By phone: +33 4 75 86 20 18

We commit to responding to your request within a maximum of one month. Proof of identity may be requested to verify your identity.

11. Right to Lodge a Complaint

If you believe that the processing of your personal data constitutes a violation of applicable regulations, you have the right to lodge a complaint with the French Data Protection Authority (CNIL):

• Address: 3 Place de Fontenoy, TSA 80715, 75334 Paris Cedex 07
• Phone: 01 53 73 22 22
• Website: www.cnil.fr

12. Cookies and Similar Technologies

Our site uses cookies and similar technologies. For more information on cookie usage, please consult our Cookie Policy.

13. Policy Modifications

We reserve the right to modify this privacy policy at any time. Any modification will be published on this page with an updated date. We encourage you to regularly consult this policy to stay informed about how we protect your data.

14. Contact

For any questions concerning this privacy policy or the processing of your personal data, please contact us:

• Email: contact@qavorentila.com
• Phone: +33 4 75 86 20 18
• Address: 58 Rue de la Forêt, 26000 Valence, France